Operations Supervisor


Operations Supervisor

Our client are leading provider of environmental services (Refuse & Recycling), and are looking for an experienced Operations Support Supervisor who is accustomed to working in a fast paced, pressurised environment and thrives on finding solutions to daily operational challenges. This is a multi-faceted role, and will encompass operational/man- management, back-office administration, contract delivery and customer service responsibility and would suit wither an experienced Operational supervisor/Team Leader, or an existing manager who is looking for a platform for future career development.

Key Responsibilities:

  • Effectively manage and oversee the day-to-day operational activity, working within client specification and providing a first class service to our customers
  • Ensure the team work to budgetary and policy constraints, the relevant contract terms, conditions and specification; bearing in mind health, safety and environment related policies and procedures.
  • Be the main link between the local management team and front line services and represent any partnerships with the business sector
  • General site supervision, including completion of all records as required
  • All Health and Safety issues on site, completion of records
  • Carry out on the job training of team members where necessary
  • Responsible for KPI performance within their team
  • Ensure all required site administration is accurate and current
  • Ensure costs and risks are controlled
  • Promote and drive continual improvement and innovative ideas
  • Maximise day to day organisation, planning and control of labour, plant and resources to ensure efficiency
  • Work closely with internal and external stakeholders and other interested parties to ensure efficient service delivery
  • Monitor and analyse field operative performance, including output and work quality, to ensure efficient and profitable delivery of work
  • Have an understanding of the value of each job and what is allowed in the rate for the completion of each task

Key Skills and Qualifications:

  • Hold relevant and appropriate sector specific qualifications
  • Ideally, have experience in the services being delivered (refuse & recycling) or come from another Operational role, for example facilities, commercial cleaning, waste management)
  • Excellent knowledge of the layout and demographics of the business area (Desired)
  • Demonstrate previous experience of supervising a team, excellent leadership & people management skills
  • Commercial awareness
  • PC Literate
  • Effective Communication skills - listening, verbal and written
  • Ability to work in a methodical, organised manner, with attention to detail
  • Have the ability to work under pressure to deadlines and ability to prioritise workloads
  • Be prepared to be flexible in both working hours and supporting the team
  • Hold a current HGV class 2 licence (desirable, and will attract the higher salary banding)

Please apply now for immediate consideration. Templewood Recruitment are only able to contact suitably qualified and experienced candidates.

Required skills

  • HGV
  • Recycling
  • Environmental Services
  • Site Administration

Application questions

Do you have experience of working within Recycling or Environmental Services?
Have you worked within an Operational Team Lead or Operational management role?
Do you have a Class 2 HGV Licence (Desirable but not essential)?
Do you have strong man management skills/experience?
Are you happy to work between the hours of 5.30am-2.30/3pm and also cover a late shift when required?

Reference: 35854510

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