Operations Manager

Posted 23 June by IDEX Consulting Ltd
Easy Apply Ending soon

Register and upload your CV to apply with just one click

My client, a leading insurance Broker is looking for a motivated Operations Manager to build and lead a team of IBA Technicians (in Pune, India), providing supervisory and technical guidance on various Legacy projects under this programme. You will need to provide technical solutions and guidance to colleagues, undertake investigations and liaise with business units globally including finance and underwriting and the binder broker to achieve targets and deliver an excellent and comprehensive service.

Role responsibilities

  • Successfully create the in-house operating platform to ensure a smooth transition from a Binder Broker to in-house processing of legacy binders
  • Lead reconciliation projects to ensure premium and claims have been fully processed from cover holder through to carriers and vice versa
  • Interrogate cover holder and Binder Broker data sets and ledgers, ensuring final positions are summarised and reported at the point of Broker on record transfer
  • Undertake investigation, administration and processing of accounting transactions on legacy systems and processes to address outstanding ledger balances including: payable balances unallocated cash, unallocated cash, claims receipts
  • Scope, plan and direct ad hoc projects to successful conclusions
  • Ensure legacy binder premiums and claims are processed in a timely and accurate manner
  • Resolve queries promptly and efficiently
  • Provide relevant MI such as premium and claims processing reports to senior management, when requested
  • Keeps informed of all regulatory and legal changes which impact job role
  • Ensures all records are up to date and maintained

Key requirements

  • An in-depth knowledge of processes and procedures within the insurance market
  • Provide strong leadership and direct and manage the work of the IBA Technicians
  • Strong communication skills, verbally and in writing, both externally and internally
  • Ability to undertake and demonstrate competence in technical training as required by the industry regulator

Visit the IDEX Consulting Ltd website for further opportunities. We value diversity and always provide guidance based on merit. Please note that the information supplied may be retained for up to 3 years for use in connection with future vacancies. For full information on how we use your data, please visit the IDEX Consulting website and view our Privacy Policy.

Required skills

  • operations manager
  • general insurance
  • operations director

Reference: 43139599

Bank or payment details should never be provided when applying for a job. For information on how to stay safe in your job search, visit SAFERjobs.

Report this job