Operations Manager

Posted 4 April by Stellar Select Limited Easy Apply Featured

Job Title: Operations Manager

Location: London, Liverpool Street

Salary: Up to £60,000, bonus and benefits package


  • Pension
  • 25 days holiday
  • Bupa
  • Group income protection
  • Life cover
  • Professional membership fees
  • Gym, healthcare discounts and much more

About the role

We now have a great new opportunity for an Operations Manager to work with our client who are a specialist bank based in London Liverpool Street. The role will sit within their specialist mortgage lending unit which provides short-term lending, buy-to-let and HMO, as well as commercial and semi-commercial mortgages.

Responsibilities and experience required for the role of Operations Manager

  • Embedding of operational efficiencies and driving continuous improvement through ownership of controls and processes and oversight of the broader change agenda.
  • This position holder will act as an SME for the business and will work closely with the central change team and support functions.
  • This is a broad and business critical role; taking the lead on operational projects with oversight of all system testing
  • Resolution of Operational Risk issues and Procedure design and implementation.
  • Additionally, over the next 6 to 12 month there will be significant focus on the implementation of a front-end system.
  • The ability to propose and analyse Operational MI will be essential to provide insightful information to make data driven decisions.
  • You will need to have deep knowledge across specialist Mortgages and associated regulation, with demonstrable evidence of achieving operational efficiencies through management and ownership of change initiatives
  • Experience of establishing, measuring and making key recommendations from a range of MI / Data analytics
  • Evidence of operating broadly across the end to end mortgage process from enquiry to redemption
  • Ability to lead change initiatives; adapting to changing business priorities and challenging established processes
  • Experience of managing UAT for a mortgage business.
  • Experience of oversight and management of operational risk, controls and issue resolution / remediation / escalation
  • Fundamental knowledge of systems and technology; ideally Phoebus
  • Experience of developing and implementing front-end systems
  • Knowledge of policy drafting and remediation.

For more information regarding the role of Operations Manager please contact us

Stellar Select is acting as an employment agency and is a corporate member of the REC

Due to a high volume of applications, we will only contact you if your application has been successful. We aim to contact all successful contacts within two business days

Required skills

  • Mortgage
  • Systems
  • Operations Manager
  • MI
  • UAT

Reference: 34822646

Bank or payment details should not be provided when applying for a job. reed.co.uk is not responsible for any external website content. All applications should be made via the 'Apply now' button.

Report this job