This is a fulfilling, busy, Operations Manager role where you will be able to set and achieve KPI’s, manage and stay with budget and manage a brilliant team within a healthcare charity.
You will be responsible for delivering and maintaining operational excellence in the surgical and associated clinics situated within the region. You will be responsible for ensuring the clinics are well led, operate efficiently and deliver the required client volumes and financial performance, whilst ensuring that the client is at the centre of all care and the relevant clinics achieve exceptional levels of client care and satisfaction.
It is a requirement of the position that the post holder successfully applies to become the second Registered Manager for the service within three months of commencing in the role. The registered manager, along with the registered provider, is legally responsible and accountable for compliance with the requirements of the Health and Social Care Act 2008 and associated regulations, including the Health and Social Care Act 2008 (Regulated Activities) Regulations 2010 and the Care Quality Commission (Registration) Regulations 2009. This post will work alongside the Clinical Registered Manager, to ensure that the operational practice in the relevant clinics meets these standards and P
You will have Operational Management experience gained within a healthcare environment; you will be adept at managing high client volumes in a fast paced environment and able to respond to changes in client demand.
You will have a proven track record of leadership and able to manage a team to include identifying people, developing potential (via constructive feedback, development and encouragement), and performance management.
You will be able to effectively manage resources and show evidence of being a successful budget holder. It will be important to demonstrate awareness of the importance of working as part of a multi-disciplinary team and being able to motivate and bring on talent in a clinical and non-clinical team.
You will need to be a great communicator, verbally; in writing and in electronic formats you will have good knowledge of MS Outlook, Word and Excel.
You will be working a 37.5 hour week with the occasional Saturday. You should be a driver with access to a car for work.
Benefits include Standard Life pension scheme, access to the Cycle for Life scheme, access to InCorpore, childcare vouchers, free eye test and associated discounts.
- Management Skills
- Operational Excellence