Operations Manager - Shopping Centre

Posted 27 January by Acme Appointments

Operations Manager for a leading shopping centre in Lancashire. You must have experience within a shopping centre environment and ideally a good knowledge of building & fabric maintenance / M&E. The Operations Manager is a key role within the management team leading on the FM and M&E aspects of the centre management as well as car park and health & safety and statutory compliance.

Shopping Centre Operations Manager:

  • Managing FM contractors: building fabric PPM and re-active maintenance, M&E, car park, cleaning and security
  • Ensuring all areas of statutory & industry compliance
  • Prepare and deliver operational reports
  • Assist the Centre Manager in developing & compliance with the emergency planning and business resumption plan
  • Liaise with all new tenants and oversee the provision of health and safety and operational induction during shop fit period and/or within the first week of their arrival.
  • Oversee all accident and incident reporting, including insurance and statutory forms and procedures.
  • Motivate the contractors to achieve required standards via monitoring of KPI's.
  • Manage PPM and fabric repairs
  • Assist in the management of project works.
  • Managing Health & Safety systems & compliance across the centre
  • Environmental & waste management as well as compliance
  • Managing utilities including costs & energy certification process
  • Liaise with town centre security stakeholders, ensuring that the centre participates in local initiatives.
  • Oversee the centre's security & safety equipment

Experience, Knowledge & Qualifications required for the position

  • Tertiary qualification, preferably related to facilities management or technical services.
  • IOSH or NEBOSH qualification
  • At least 2 years experience setting and managing budgets
  • Experience of contract procurement and management of contractors (minimum 3 years).

Operations Manager for a leading shopping centre in Lancashire. You must have experience within a shopping centre environment and ideally a good knowledge of building & fabric maintenance / M&E. The Operations Manager is a key role within the management team leading on the FM and M&E aspects of the centre management as well as car park and health & safety and statutory compliance.

Due to the number of responses we receive to our advertisements we are unable to respond individually to each application. If you do not hear from us within 7 days you may assume you have not been selected this time - but you are welcome to apply for any future vacancy you feel you are suitable for. Thank you for your interest in Acme Appointments.

Reference: 34337077

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