Operations Manager, London (Remote Working)

Posted 12 October by Heinrich Derek Ltd
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The Company - Konsileo Insurance Brokers

In the last few years, this award-winning independent broker has transformed from an insurtech start-up to having more than 45 account executives spread across the UK, all trading and growing client books.

As such they now how an opportunity for an Operations Manager to join a fast-growing, regulated organisation with an innovative structure to help us grow rapidly in a sustainable way.

Key responsibilities

  • Ensuring all operations are carried on in an appropriate, cost-effective way
  • Improving operational management systems, processes and best practices
  • Helping the organisation’s processes remain FCA and legally compliant
  • Supporting all functions of the business to work together.

Ultimately, we’ll trust you to help us remain compliant, efficient and profitable while the business develops in this new phase.

Responsibilities

  • Ensure all operations are carried on in an appropriate, cost-effective way
  • Improve operational management systems, processes and best practices
  • Helping the organisation’s processes remain FCA and legally compliant
  • Help formulate strategic and operational objectives
  • Help us manage the change to our processes through the organisation as we grow
  • Work closely with our brokers to ensure operational efficiency
  • Work with product and finance teams to produce key operational metrics
  • Report on operational efficiency and compliance to the commercial board.
  • Manage quality control processes
  • Documenting procedures for regulatory monitoring.
  • Help to encourage a company culture of high performance and morale

Requirements

  • Proven work experience as Operations Manager or similar role
  • Knowledge of organisational effectiveness and operations management
  • Excellent communication skills
  • Proven change management skills
  • Outstanding organisational skills
  • Ability to develop, implement, and review policies and procedures
  • Knowledge of commercial insurance broking preferred

Required skills

  • Change Management
  • Compliance
  • Insurance
  • Operational Efficiency
  • Quality Control

Reference: 44340396

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