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Operations Manager (FM)

Posted 1 March by ISS Technical Services Ended

Operations Manager

£Negotiable + Vehicle or Allowance / Benefits

North London

Great news! Due to business growth and exciting new clients, ISS is recruiting. We offer world class training and development opportunities. That’s because we value our teams and want to make sure they’re all well rewarded. After all, they’re helping us to meet a very ambitious challenge - join us and you’ll help take our global business even further.

At ISS, our vision is to be 'The World’s Greatest Service Organisation’. How will we achieve this? By working closely with customers and tailoring solutions to their needs. It’s all about 'The Power of the Human Touch’ - and you’ll need to demonstrate that too.

Your role

We’re looking to recruit a number of Operation Managers throughout the UK who will act as the operational interface between customer and the and ISS business. The role will support the business in all aspects of hard services FM delivery within the region and work alongside the account teams to drive and improve service delivery.

You will have the principle responsibility for the day-to-day support and mobile delivery, review, audit and the management of the engineers within a defined area, to audit and control and effectively supervise the field operatives. In addition you will have the responsibility to review the quality and delivery of our specialist subcontract works within their defined areas.

About you

We’re looking for individuals who have previous experience in managing mobile engineers delivering a hard FM service to retail or corporate properties. It is essential that you have experience in technical FM service delivery and sub-contractor management. We’re also looking for someone who can lead, inspire and engage a team across an area.

In terms of qualifications it would be ideal if you’re apprentice trained, HNC, HND or equivalent in engineering or building services. However it’s essential that you have an understanding of PPM and reactive maintenance delivery. While your technical talents are, of course, essential, it’s a professional but friendly approach that makes all the difference.

Our rewards

At ISS, we believe in recognising and rewarding exceptional service. To say thanks for your hard work, we’ll give you a competitive salary, world-class training and development and some of the best company benefits in the industry. That means you’ll have every chance to move forward and excel in your career.

About ISS

The ISS Group was founded in Copenhagen in 1901 and has grown to become one of the world's leading facility services companies. ISS offers a wide range of services such as: Cleaning, Catering, Security, Property and Support Services as well as Facility Management. Global revenue amounted to DKK 79.2 billion in 2016 and ISS has more than 490,000 employees and activities in more than 74 countries across Europe, Asia, North America, Latin America and Pacific; serving thousands of both public and private sector customers. In the UK alone, we employ approximately 43,000 employees who are dedicated to delivering high quality support services. ISS is committed to doing business the right way. We are actively involved in corporate responsibility and sustainability initiatives and similarly, we strive to ensure that all our people are paid a full and fair living wage.

Required skills

  • Building Maintenance
  • Building Services
  • Planned Preventative Maintenance
  • FM
  • Man Management

Reference: 34386956

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