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Operations Executive

Posted 5 January by Travel Trade Recruitment Ended
An Operations Executive is required for an upmarket and well known tour operator specialising in luxury holidays. They offer a friendly working environment with a real team atmosphere.

This Luxury Tour Operator has established a reputation for delivering absolute excellence in everything they do. The Operations department is pivotal to this and it is imperative that the quality of work & accuracy of documentation produced is always of the highest standards. Reporting to the Operations and Customer Services Manager and working as part of the Operations team, this role is only suitable for an individual with excellent attention to detail and accuracy. The job is varied and demanding with constant deadlines that need to be met.

*To action all booking confirmations and amendments including hotel, transfer and flight requests
*To check and send booking invoices to agents and direct clients
*Liaison with overseas Ground Handlers regarding any pre and post queries
*Post booking support to Travel Agents & direct clients via phone and email
*To collate and check all final travel documentation and itineraries for despatch
*Pack and post any despatch / documentation on a daily basis
*Check and action hotel availability and closeouts
*To process incoming payments via credit/debit cards
*Stationery stock control
*Daily despatch of brochure requests with company letter

*Minimum 1 year travel experience in an Admin or Operations type role
*Previous knowledge of Amadeus strongly desired
*Travel Industry qualification strongly desired
*Perfect English (written & spoken)
*Attention to detail
*Work well under pressure and meet deadlines

*A competitive basic salary
*Company benefits including bonus, extra day off for your birthday and pension scheme
*5 days a week, 09:00 - 17:30 / 09:30-18:00, One Saturday per month: 09:30 - 16:30

Click "apply" to send me your CV straight away

Reference: 34148467

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