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Operations Coordinator

Posted 10 November 2017 by M People Ended

mpeople Recruitment are currently seeking an Operations Coordinator for our client based in Heywood.

The role will entail:

  • Looking after a team of 3 engineers within a team of 4 Operations Coordinators.
  • Assigning customer breakdowns to the correct geographical team within a set time frame.
  • Ensuring their team is performing at a good level - equipment is calibrated, vans are maintained, teams are on site at the required time.
  • Completing engineers paperwork and sending through for invoicing.
  • Producing remedial quotes off the back of engineers work and following quotes up with customers.
  • Checking in with customers after important jobs have been completed to make sure they are happy with the level of work completed.
  • Producing engineers timesheets each week and booking their holidays when requested.

You will have a good telephone manner and have great interpersonal skills. You will be able to work to strict deadlines, under pressure, and be able to resolve conflicts. A good working knowledge of Microsoft Excel is essential, and a good knowledge of UK geography and locations would also be desirable.

Hours of work: 8am to 5pm, Monday to Friday.

Please note that mpeople recruitment can not always respond to all applicants due to the high volume of CV's received on a daily basis. Should you not receive a response within 5 working days please accept this as not been successful. Mpeople wish you all the best in your job search.

Reference: 33775471

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