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Operations Coordinator - Immediate start, 6 month contract

Operations Coordinator - Immediate start, 6 month contract

Posted 5 November by Reed Business Support
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Operations Support Coordinator
  • Annual Salary: £27,500 - £29,000
  • Location: Bradley Stoke, Bristol, BS32
  • Job Type: Full-time, 6-month contract

We are currently seeking an Operations Support Coordinator to join our client on a full-time basis. This role is office-based and offers a dynamic work environment where attention to detail and excellent administrative skills are essential.

The successful candidate will report to the Contracts & Operations Support Manager and will play a key role in supporting their operations team.

Day-to-day of the role:
  • Review job correspondence and information regularly and take necessary actions.
  • Log all new orders received by email
  • Schedule and plan work effectively.
  • Update system to enable monitoring of jobs.
  • Undertake document completion checks, including invoicing.
  • Escalate issues and queries when necessary.
  • Handle Operations calls and support related queries over the phone and via email.
  • Book technician/subcontractor visits and update relevant schedules.
  • Ensure all documentation is sent to customers prior to visits.
  • Send technicians weekly job schedules.
  • Liaise with Reports and Finance teams.
  • Administer customer portals/databases as required.
  • Participate in regular Coordinator meetings with the Operations Support Manager.
Required Skills & Qualifications:
  • Organised with a logical, methodical approach.
  • Ability to handle frequent changes in direction.
  • Strong customer service skills and a proactive working approach with a ‘can do’ attitude.
  • Confident communicator at all levels and across all communication media.
  • Excellent attention to detail and strong team player.
  • Confident in numeric and communication skills.
  • GCSEs in Maths and English Language (or equivalent).
  • Computer and IT Systems literate with strong Excel and Word skills.
  • Previous administrative experience is essential.

Reference: 53964613

Please note Reed.co.uk does not communicate with candidates via Whatsapp, and we will never ask you to provide your bank, passport or driving licence details during the application process. To stay safe in your job search and flexible work, we recommend visiting JobsAware, a non-profit, joint industry and law enforcement organisation working to combat labour market abuse. Visit the JobsAware website for information and free expert advice for safer work.

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