Operations Co-ordinator - International Logistics, London

Posted 6 March by Willis Global Ltd

A highly regarded Multi-National Logistics Provider offering import and export supply chain solutions via, air, sea and road is recruiting for an Operations Co-ordinator to be based at offices in London.

Main Purpose of the Role;

To take operational responsibility for logistics services to several key accounts.

Duties & Responsibilities;

  • Execution of multi-modal freight management services (sea / air / road) for imports and exports.
  • Cross trades could also be required for this role.
  • Establish effective communications with clients/overseas offices
  • Take a lead operational role for different clients
  • Quick response time for origin enquiries
  • Arranging shipments for new or one-off clients
  • Create new files for shipments prior to arrival
  • Participate in periodic operational review with client if required
  • Maximise revenue, contain cost
  • Maintain internal service level
  • Co-operate with other teams to ensure cost / revenue are processed accurately and on time.
  • Find solutions for company systems / customer Extranet update issues.
  • Check accuracy of container movements using the pipeline report and keeping an accurate daily spreadsheet for ease of shipment control.
  • Maintain UK container delivery drop and swap schedule.

To Be Considered;

  • Proven experience in logistics, forwarding, transport or retailers/ manufacturers logistics unit
  • Two years internal/external customer service within a team environment.
  • Good working knowledge of Excel/Word/Outlook
  • Customs brokerage knowledge & experience desired Imports and Exports.

On Offer;

  • A great opportunity to join a Multi-National organisation in a role which services a number of Global brands
  • Competitive salary
  • Benefits - bonus, healthcare, pension plus more

For full details, please contact Willis Global - a leading Recruitment Consultancy for the Shipping & Logistics industry.

Required skills

  • Customer Service
  • Import Export
  • International Logistics
  • Supply Chain
  • Freight Forwarding

Application question

Do you have proven import and export freight forwarding operation experience?

Reference: 34617243

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