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Operations Assistant

Posted 8 March by Talentspa Easy Apply Ended

Operations Assistant

Location: Grimsby

Salary: £16,000 to £18,000 per annum

1 year Fixed Term Contract

About the company:

Our client provides global strategic maritime, cargo and supply chain solutions to ship owners and operators who span all geographies, market segments, vessels and asset types.

The Operations Assistant is responsible for the overseeing & coordination of principal’s vessel appointments routed through the Service Centre and ensuring Principal & Vessel requirements are met focusing on delivery to the client and our client

Duties of the Operations Assistant:

  • Understand and comply with requirements as per Standard Operating Procedures (SOP) for service delivery of the hub
  • Full utilisation of the operating (ERP) IT system and tools available and ensuring stakeholders use
  • Monitor Group Email for message management for service delivery
  • Coordinate vessel calls with local agents and stakeholders to optimise the port call without any delays or additional costs to the principle and/or hub
  • Monitor local agency performance and where required ensure service delivery standards
  • Stakeholder engagement and relationship building
  • Monitoring and compliance of KPIs and cost savings and recording the data
  • Ensure compliance with the principal requests, procedures and policies, working instructions and contractual requirements
  • Work on call (Duty – AOH), on a rota basis

Requirements of the Operations Assistant:

  • General administration - PC literate, including Word/Excel/Outlook
  • Ability to work individually and as part of a team on own initiative
  • Results and detail oriented
  • Good communicator both verbal and written
  • GCSE – Maths and English
  • Shipping/transportation experience or knowledge (Desirable)
  • Customer Service Orientation (Desirable)
  • Good time management (Desirable)
  • A level equivalent or higher (Desirable)
  • ICS Shipping qualification (Desirable)

Operations Assistant Benefits:

  • Group Pension Scheme
  • Income Protection
  • Life Insurance
  • Childcare Vouchers

If you meet the requirements and feel that this Operations Assistant role is right for you then please apply today!

Reference: 34636654

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