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Operational Team Leader

Operational Team Leader

Posted 9 April by Douglas Scott Legal Recruitment Easy Apply Ended

Operational Team Leader

£25,000 - £30,000


A growing Law firm require an operational Team Leader on a full time, permanent basis within their Crawley Officer.

The role involves:
 Work with the Service Delivery Managers (SDMs) to manage daily / weekly allocation of work to ensure commitments and SLAs are met
 Report on previous days performance and analyse results to understand what went well / what can be improved
 Report on and analyse weekly / monthly performance sharing results with the SDMs
 After the event, compare the predicted cost and timeline with the actual cost and timeline in order to learn lessons
 Undertake profitability analysis by matter and client
 Process map and document processes
 Use Continuous Improvement to create benefits and additional capacity in the team
 Development and documentation of improved systems and processes in support of the asb way
 Research and explore new ways of working (incorporating technology and alternative providers)
 Time processes using analytical estimation
 Present findings and recommendations to the BPM

Experience Required
 Minimum of 2 years' experience working within a commercially focused business environment, managing workflow within a team
 Implemented LEAN methodologies
 Previous experience of mapping processes
 Previous experience of conducting post project reviews / analysis
 Experience of working within a fast paced environment
 Project management or process improvement qualifications (Desirable)
 Process timing both analytical estimation and interval timing (Desirable)
 Strong knowledge of Excel, Power Point, Visio and other Microsoft products
 Six Sigma Green Belt qualified (Desirable)

Apply now for immediate consideration!

Please contact Emily Flewitt, Legal Recruitment Consultant, to discuss the role in more detail or apply through the vacancy for immediate consideration.

Douglas Scott are a legal recruitment expert and the UK's leading law firms trust us with their legal vacancies. We are a regulated recruitment consultancy and will discuss this role and seek your approval before submitting an application directly to the decision maker.

Required skills

  • SDM
  • Operational law firm

Reference: 34862649

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