Operational Excellence Coordinator

Posted 13 May by CLEARLINE RECRUITMENT LTD
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Job Title: Operational Excellence Coordinator

Location: Burgess Hill

Salary: £25K-28K, depending on experience

7 month contract

Our client based in Burgess Hill, is looking for an Operational Excellence Coordinator for a 7 month contract, with a strong data administration background but who also has experience looking at and improving processes.

Key Responsibilities:

Collaboration

  • Collaborate with teams in Technical Services, Logistics, Sales, Account Management and other functional areas to deploy policies, standards and governance around the maintenance of the company install base

Data Management & Quality

  • Maintaining the data quality and data integrity of the product and customer account datasets

Process Management & Improvement

  • Ensuring the adoption of best practice processes, ensuring that data management of the install base and customer accounts meets the needs of the RDUK organisation

Data Management & Data Quality

  • Follows company standards around data management of the install base and customer account records
  • Ensures accurate data quality and data integrity in the company install base and account records
  • Monitores that the system for data quality management is operating correctly.
  • Corrects systems issues and discrepancies to maintain data quality
  • Performs back office tasks to ensure and maintain data quality and data integrity of the UK install base and customer account datasets

Process Management & Process Improvement

  • Roll out best practice processes across the organisation for management and update of install base and customer account records
  • Continual improvement of key company processes around install base and account records
  • Collaborate with process management community in implementing data driven business solutions Communications
  • Able to communicate across organisation and ensure that required processes are followed and that exceptions are handled in a timely manner

Skills and Experience:

  • Data administration position experience
  • Process mind-set oriented
  • Previous reporting position
  • Previous experience in driving process change is a plus
  • Salesforce and SAP experience
  • Knowledge, Skills & Personal Attributes
  • Proactive / innovative
  • Autonomous
  • Self-driven
  • Excellent Communication
  • SAP knowledge - Desirable
  • Salesforce knowledge - Desirable

For more information please contact Jamie Watson at Clearline Recruitment.

Reference: 37962672

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