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Operational Account Executive

Posted 31 May by Equiniti Easy Apply Ended

Reporting to the Head of Operations, the key purpose of this role is to assist in the management of the day-to-day delivery of external and internal client requirements to the highest possible standards through effective planning, scheduling and coordination of internal production teams including Creative, IT & Development and Data.

The role focuses on day to day client and operational account management for a range of data campaign activity. You will be tasked with acting as a point of operational contact keeping stakeholders fully informed and involved throughout as well as supporting the strategic management of accounts against set plans and targets. Core to your work will also be the receiving and interpretation of what can sometimes be complex briefs, quoting work accordingly and in collaboration with relevant internal teams owning and managing defined activity through defined workflow processes

  • Essential Skills

    • An exemplary customer service manner and ability to confidently and articulately discuss client and internal issues by telephone, email and face to face
    • Excellent client, project and workload management skills
    • An ability to understand clients’ campaign requirements, however complex, and articulate this to stakeholders at all levels of seniority
    • A positive and flexible attitude with a drive to achieving both personal and business success
    • Be highly organised having an ability to multi task, prioritise and manage own time effectively
    • Excellent communication skills and an ability to manage multiple workflows and resources both internally and with clients in a high pace environment
    • Proven ability to identify new opportunities, problem solve and present solutions in business critical situations
    • A persuasive and confident approach
    • Excellent written and oral communication skills
    • Outstanding attention to detail
    • An open, honest and transparent attitude

This is an excellent opportunity to work in a fast paced and dynamic business where your career will be nurtured and personal growth is encouraged.

Required skills

  • Account Management
  • Communication Skills
  • Organisational Skills
  • Quotations
  • New Opportunities

Reference: 34533113

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