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Onsite Account Coordinator

Posted 6 March by Profile Personnel Ltd Easy Apply Featured Ended

We are currently recruiting for a Global Shipping/Logistics Company for an Onsite Account Coordinator for a leading retailer, based in their offices in Marylebone. This is a fantastic opportunity to work for an established business in a challenging role and a leading global retailer.

We are looking for an individual with 1-2 years experience of working in a logistics department, with sound knowledge of logistics processes such as Freight Forwarding, Consolidation, and Transportation.

This role has two groups of responsibilities:

  • For the retailer
  • Responsible for dealing with daily operational queries relating to sea freight, including, but not limited to: origin, shipping lines, DC’s, booking team and brands, on behalf of and under guidance of the retailer import team.
  • Covering absences if/when required
  • Providing support with the training and education of the business
  • For the Shipping/Logistics Company
    • Working within the Account Management Team, providing support
    • Represent the company within the Retailer so that the Logistics Company strengthens it’s position with the customer
    • Identify opportunities for business development between the retailer and logistics company
    • Travelling when required, typically one day in East London
    • Covering absences if/when required

    The main accountabilities for this position are as follows:

    • Cause Analysis and Issues Resolution
    • Business Analysis and Projects
    • Business Development
    • Systems
    • Work with Retailer Inbound Logistics
    • Work with Retailer Buying and Merchandising Teams

    Key Competencies

    • Excellent listening and communication skills. Capable of articulating issues and proposed solutions with both internal and external customers, whether face to face, by phone or in writing.
    • Able to make formal presentations to the customer.
    • Capability to apply structured logic to resolve complex problems
    • Sound knowledge of Logistics Process such as Freight Forwarding, Consolidation, and Transportation
    • Fast paced and able to respond rapidly to customer needs.
    • Strong numerical analysis skills and proficient in Microsoft Excel

    Minimum Requirements

    • 1-2 years of working experience in a logistics department
    • Competent in data analysis and presentation
    • Strong interpersonal skills within a challenging environment
    • Excellent communication skills; written and verbal
    • Knowledge of MS Excel
    • Attention to detail is essential

    This permanent position is paying a salary of £29,000 plus excellent benefits, apply for more information!

Reference: 34620832

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