On-going Temporary Customer Service Advisor
On going Temporary Customer Service Advisor
£11.38 per hour
Based in Dartford
My client based in Dartford is seeking an experienced customer service advisor to work in a lively, friendly and professional team.
Main Duties include;
Taking high volumes of incoming calls.
Aiming to resolve customer queries and faults with equipment.
Updating queries onto the database.
Updating system for other users.
Offer guidance to clients and identifying faults.
Working to strict deadlines and service level agreements.
Excellent customer service skills.
The ability to learn some technical product information.
Strong MS Office knowledge.
Ability to work in a pressurised environment.
7.00am - 11.00pm ; Monday - Sunday
7.00am - 2.30pm
9.00am - 5.30pm
3.30pm - 11.00pm
The successful candidate will be enthusiastic, motivated and enjoy problem solving. You will have proven experience of working within a call centre/customer service environment. This is an exciting opportunity to work for a well-established company offering excellent benefits.
The successful candidate will be subject to finance /vetting procedure
- Administrative Support
- Customer Service
- First Call
- Problem Solving
- Call Logging
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