My client is a global software house , they have a role for a office manager to work in there London office .
The jobholder will be responsible for organizing all of the administrative activities that facilitate the smooth running of the entire office. This will include managing building lease renewal and contractual arrangements and the organization of people, information and other resources. The jobholder will ensure that office equipment is maintained, all relevant records are up to date and that all administrative processes are documented and work efficiently.
The jobholder will liaise with the Senior office / HR managers in other group departments.
Develop and implement new administrative systems, such as record management and review current administrative processes (including consultant diaries / scheduling) with a view to streamlining these activities
Act as front of house for visitors and ensure client incoming calls are handled efficiently
Record office expenditure
Organise the office layout and maintain supplies of stationery and equipment
Maintain the condition of the office and arrange for necessary repairs / office upgrades / building management regulations.Oversee the recruitment of new staff, including training and induction
Ensure adequate staff levels to cover absences and peaks in workload (e.g. with temp agencies)
Co-ordinate staff appraisals
Promote staff development and training
Implement and promote equality and diversity policy
Write reports for senior management
Respond to customer enquiries and complaints
Review and update health and safety policies and ensure they are observed; including management of first aiders and fire marshals.
Leading social committee - plan in house or off-site activities like parties, celebrations or conferences.
Assist where appropriate with organization of client events
Drive charity events within FML
Work with Procurement to initiate cost saving initiatives across office outsourced providers including facility management vendors, including cleaning and catering services
Develop and align office policies with other sites - occasional travel to various locations required
SKILLS, KNOWLEDGE AND EXPERIENCE REQUIRED
Proven senior experience as an Office Manager ( 5+ years) / Front office manager
Excellent time management skills and ability to multi-task / prioritise work
Experienced in streamlining administrative processes and initiating cost saving activities
Excellent written and verbal communication skills
PA or secretarial qualification desirable but not essential
Strong organizational and planning skills in fast-paced environment
Experience in managing administrative staff
- Front Office
- Office Manager
- Receptionist Duties