The Office Administrator will ensure smooth office operations by handling administrative support, customer service, inventory coordination, and financial documentation
Client Details
Our client is a well-established industrial/manufacturing company. As a medium-sized organisation, they are dedicated to providing top-quality products and are recognised for their solid reputation in the industry.
Description
Office Administration & Support:
· Handle incoming calls, emails, and customer inquiries.
· Maintain office records.
· Assist in scheduling and coordinating meetings, deliveries, and installations.
· Liaise with suppliers, clients, and service technicians.
Customer Service & Sales Support:
· Respond to customer inquiries.
· Process orders, invoices, and delivery schedules.
· Coordinate after-sales service requests and maintenance appointments.
· Maintain customer databases and ensure timely follow-ups.
Inventory & Logistics Coordination:
· Track and assist with stock levels, machines, spare parts, and accessories.
· Coordinate with suppliers for timely restocking and deliveries.
· Work with logistics teams to ensure smooth transportation and installation.
Financial & Administrative Duties:
· Assist with cash handling and banking
· Support payroll processing and HR documentation.
· Maintain compliance with industry regulations and company policies.
· Occasional travel will be required to visit customer premises and complete machine/equipment collections. Therefore, a current UK Full Driving Licence is required.
Profile
A successful Office Admin should have:
· A friendly manner with customers and staff alike
· Experience as an Office Administrator, Administrative Assistant, or similar role
· Strong organizational and multitasking abilities
· Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
· Excellent written and verbal communication skills
· Attention to detail and problem-solving skills
· Ability to work independently and as part of a team
Job Offer