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Office Administrator

Posted 26 February by iSupply Recruitment Ltd Easy Apply Featured Ended

You have at least 1 years' experience working in an administrative role within an office environment.

You are passionate about excellent customer service and enjoy working in a busy, varied role.

You are looking for a new full- time, permanent position and Hitchin would be a great location for you.

If this sounds like you, please keep reading…we would love to hear from you!

What will you be doing?

Provide daily support as follows;

  • Answering & directing calls
  • Replying to emails
  • Updating customers
  • Liaising with suppliers
  • Booking engineer appointments for customers
  • Raising customer support tickets
  • Raising invoices
  • Sending customer statements
  • Ordering of equipment
  • Updating company CRM system

Provide administrative support for accounts as follows;

  • Raising invoices
  • Sending Statements
  • Chasing overdue accounts
  • Maintaining Stock Levels
  • Purchase ordering
  • Goods received notes
  • Setting up and maintaining customers on in-house billing software

What are we looking for?

  • At least 1 years' experience in an administrative role
  • Good customer service focus, pleasant and confident telephone manner and a happy-to-help approach
  • Strong commitment and motivation with a respect for deadlines, ownership of tasks and working as a team
  • Enjoys helping others and resolving queries and problems
  • Able to adopt and follow standard processes, as well as challenge ways of working, with suggestions for improved efficiency and customer service
  • Confident communicator, with the ability to liaise with all levels across the business and contribute in meetings
  • Able to work in a dynamic and challenging environment, with flexibility to deal with change and different priorities
  • Able to work with minimum supervision to tight deadlines and across different aspects of the role, on a rota basis

Reference: 34554163

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