Office 365 Administrator / 3rd Line

Posted 6 March by Hays Specialist Recruitment Limited Easy Apply

Office 365 Administrator / 3rd Line

Office 365 Administrator / 3rd Line
Up to £35,000

Your new role
The main role function will be maintaining and developing SharePoint and Office 365 services. Manage and maintain the deployment, configuration and maintenance of Office 365 service.
Administer the Exchange environments, including but not limited to the Hybrid Environment and on premise EAC, Office 365 Groups, contacts, resources and groups, personal archives, and mail flow. VOIP cloud platform support.
Maintain Service Level Agreements (SLA) surrounding incidents and requests
Act as a technical escalation point to the tier two support team for incidents and service requests when required. To provide coaching, knowledge transfer and support for junior employees, while maintaining a high degree of technical expertise in current technologies.
Management of key IT projects, and IT involvement in business projects.
To design and monitor IT standards and procedures for use within IT Services.
Evaluation of new products, upgrades and patches.
To provide support during handover periods, including handover to support personnel, including production of documentation.
To carry out regular capacity and performance monitoring and reporting of key systems.
To maintain expert knowledge of IT futures (e.g. strategy for future operating systems / hardware etc.).

Experience Needed
Deep knowledge in O365 technologies with experience of SharePoint and One Drive for Business.
Experience O365 implementation, Migration, Administration, Exchange implementation and administration. Understand Business problems and translate into technical solutions.
Experience of SCCM, the console UI and a basic understanding of its operation and use for deployment of tools/software in conjunction with Office365 deployments.
Experience in administrating AD, DFS and ADFS roles and services. PowerShell scripting.
Group Policy administration. TCP/IP, Clustering, and O/S Security.
Desirable Cloud and technology Management Microsoft Windows Server technology (Windows 2003, 2008, 2012, 2016)
Management and administration of DNS and DHCP
Management and governance of 3rd parties and suppliers
Patch Management / Windows Software Update Service
Single Sign On technologies
ITIL certification

What to do now
Call Jon Walters on for more information or click 'Apply'

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