Ocean Freight Forwarder

We are working on behalf of a leading shipping company in Felixstowe who are looking for an Ocean Freight Forwarder to join their team in Felixstowe.

If you are an energetic and pro-active person who enjoys challenges, working in a team and building relationships, this role is for you.

Key Responsibilities:

• Co-ordinate and manage the movement of freight from origin to destination, ensuring compliance with all regulations
• Negotiate rates and terms with carriers and suppliers
• Collaborate with the sales team to support lead generation efforts
• Manage and quote Global network enquires to conversion
• Maintain accurate records of shipments
• Liaise with clients to provide updates on shipment status and resolve any issues
• Ensuring collection & delivery KPIs attained
• Generating reports relating to all export and customs activity
• Meet customer expectations to ensure excellent customer service
• Identify opportunities to upsell additional services to existing clients
• Assist in delivery of other business objectives as required

Previous Skills & Experience:

• Minimum 4 years Import/Export experience
• Import Destination Experience
• Air Freight and/or Warehousing knowledge an advantage
• Knowledge of B/L restrictions and requirements
• Export knowledge beneficial but not essential
• Transport / Container delivery experience
• Knowledge of carrier systems
• Experience of Destin8
• Can do attitude with excellent attention to detail
• MS Office skills
• Excellent teamwork & communication skills

Benefits:

• Competitive Salary
• Onsite parking
• 25 Days Holiday
• Pension package
• Opportunity to work for a leading global freight forwarder
• Personal training and development