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Ocean Export Lead Administrator

Ocean Export Lead Administrator

Posted 4 September by Cordant People
Easy Apply Ended
  • Ensure smooth and timely freight process flow
  • Ensure accurate and timely data entry into our operational system
  • Track and Trace Ocean Export Files and reporting
  • Use Global Ocean Export Monitor on a daily basis.
  • Ensure documents are timely sent and Shipping notices communicated to overseas and customers
  • Ensure accurate and timely client and vendors billing.
  • Interact with our customers in arranging their international shipments, meeting customer service standards.
  • Contribute to maintain good relationships with suppliers (Ocean carriers, trucking companies and others involved).
  • Meet compliance at all times to regulations internal and external in accordance with government regulations.
  • Understand department process flow, and looking for best practices to improve operational efficiency and productivity
  • Ensure all customers standard operating procedures in place and updated in Customer SOP
  • Meet KPI standards in accordance with the Company's procedures
  • Overseas communications, timely responses to emails and requests (internal and external)
  • Escalation of problems to Management when necessary
  • Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.
  • Meets company standards of 52 hours training per year per employee.
  • Attend training classes when required.
  • Complete mandatory training when required.
  • Promote compliance in diligently following all company policies and regulations and performing the task at hand with outstanding integrity and pride.

Adhere to the company's 10 cultural attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humour, and Visionary.

Cordant is acting as an Employment Agency in relation to this vacancy.

Required skills

  • Ocean Export Administration Agent

Reference: 33991437

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