Norwegian Customer Service Advisor
kan du norsk?
We are currently recruiting for a Norwegian Speaking Customer Service Advisor to join the customer service team of small, friendly multilingual contact centre in the City Centre of Glasgow.
This is an excellent opportunity to develop a career within a growing firm if you have a passion for delivering a great customer experience.
As a Norwegian Customer Service Advisor you'll be the first point of contact for customers where you deliver a first class customer experience via inbound calls & emails, You will be a great listener and will ask the right questions and offer the best solutions that will leave customers smiling.
In return, you can expect a first-class training programme and a clearly defined career development path.
Start date: Immediate starts available
Hours of Work:
Monday - Friday 8am x 4pm No weekends!
* To professionally handle queries via a range of channels including: inbound calls and email.
* Provide customers with information and handle queries whilst giving an excellent customer service
* Log all required details in the relevant databases
* Research information where required using available resources
* Resolve and take case ownership of complaints were possible
* Excellent written and spoken Norwegian
* Excellent written and spoken English
* High attention to detail
* Excellent organisational skills
* Ability to work in targeted environment
* Positive attitude
* Contact Centre experience is preferable but not essential
This is an excellent opportunity to join a growing business who will fully support and train you to be the best you possibly can.
If you are interested this opportunity click apply!
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