Non-Emergency Call Handler

Posted 4 September by Interaction Recruitment
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Non-Emergency Call Handler

Interaction Recruitment have a fantastic opportunity for candidates with experience in customer service. Our client is currently recruiting for Call Handlers within the non-emergency / healthcare sector.

This is not your standard contact centre job and we are confident that it will prove to be an excellent career choice for applicants with a passion for providing first-class customer service.

The Role details
Various shifts patterns are required to fit in with the demands of the business so successful candidates will be expected to remain flexible to work shifts for the following hours: 

Permanent contract

 Full time, 40 hours per week

Hourly Pay Rate - £8.10 to £8.70 per hour

About You 

As a Call Handler, your main responsibilities will include: 

-Responsible for achieving agreed KPIs 

-Delivering great service to customers and effectively advising them were necessary. 

-Determination and resilience are key factors 

-An upbeat friendly approach to speaking to customers is essential 

In return, you will be provided with all the support and tools you will need to be successful. There are also fantastic progression opportunities in this role. Our client strive to promote internally as much as possible.

If this sounds like the kind of role you would thrive in and you are an outgoing, passionate, customer service focused individual then please apply.

Thank you for your consideration.

Reference: 36027756

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