NOC Engineer

We are currently looking for a NOC Engineer for a national client in their Cardiff operation.

This role is a full time, permanent position (37.5 hours per week) Monday to Friday

Overview:

• Working for the our wholesale/operational brand and providing support to our retail ISP operator.
• The candidate must be able to demonstrate strong analytical skills in networking & telecoms technologies. Ideally hold some form of industry qualification such as Cisco CCNA or Alcatel-Lucent NRS.
• The position will be working with IP, Ethernet, MPLS and leading edge access technology using GPON Fibre To The Home (FTTH).
• The role is extremely varied and requires some customer facing activities as well as assisting with back office network and product development work.

Key Responsibilities and skills

• Day to day management of the network responding to alarms, customer queries, network commissioning and supporting on site teams.
• Demonstrate critical thinking and troubleshooting skills
• Maintain and operate element managers/server environment including Microsoft and Linux based systems.
• Maintain and create new documentation. Must be proficient in the use of Microsoft Word, Excel and PowerPoint.
• Work independently with internal and external suppliers. Manage suppliers and escalation of faults requiring on site personnel. Act as focal point for network issues.
• Manage the network to meet availability targets.
• Investigate technical issues including travel to site.
• Assisting in the development of new products/services including broadband, data and voice products.
• Test, evaluation and deployment of new network hardware and software.
• Assist in training and knowledge transfer activities.
• Attend training courses and keep up to date with relevant technologies.
• Take part in standby rota.

Qualifications/Knowledge

• Engineering based degree ideally telecommunications or computer science or equivalent experience
• IP, Ethernet and GPON networking technologies
• OSI Layer 7 model
• MPLS, RSVP-TE, t-LDP, IP, TCP, UDP, PPPoE, OSPF, BGP, SNMP, DHCP, VRRP, 802.11g/n/ac, Ethernet
• Proficient in the use of Microsoft Word, Excel and PowerPoint

Entry level salary is £23645 with scope to increase this over time