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Night Receptionist

Posted 8 March by Get Recruited (UK) Ltd - www.get-recruited.co.uk Easy Apply Ended

NIGHT RECEPTIONIST

LONDON

£20,000 + Bonus + Holidays

THE OPPORTUNITY:

Get Recruited is working with a highly reputable boutique hotel who are looking for an experienced Receptionist to join their team.

As a Night Receptionist you will work as part of a team to offer excellent customer service to all guests throughout their stay, ensuring that any revenue opportunities are maximised.

MAIN RESPONSIBILITIES

  • Taking reservations and amendments over the phone and by e-mail ensuring all reservations and amendments are made accurately
  • Provide an excellent welcome to guests as they check-in
  • Upselling upgrades to guests when making reservations and checking in
  • Arrange for service for guests e.g. theatre tickets, bus tours, taxi etc.
  • Performing the night audit and making sure that everything balances
  • Make regular Health and Safety checks around the hotel
  • Serving drinks and room-service and assisting with the set up for breakfast
  • Assisting guests with various enquiries
  • Dealing with guest feedback appropriately, recording and sharing information with the relevant departments.

THE PERSON:

  • Previous experience in a hotel reception environment
  • Must have Opera knowledge
  • Excellent customer service skills
  • Trustworthy, dedicated, team player
  • Good communicator and able to work in a small team

TO APPLY:

Please send your CV for immediate consideration and a confidential discussion about the available opportunity.

Required skills

  • Receptionist
  • Hotel Receptionist
  • Night Receptionist

Reference: 34642681

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