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Night Manager

Posted 6 March by K.B.C. Associates Ltd Easy Apply Ended

We are currently looking for a Full time Night Guest Service Manager to join our Front Office team

As a Night Guest Service Manager, you will be responsible for ensuring the safety and security of hotel guests, staff and the hotel as a whole at night. The right candidate will also ensure the highest levels of hospitality and service are provided during the shift.

Responsibilities of Night Guest Service Manager include:

  • Ensuring the minimum of 2 security checks are conducted at regular intervals with emphasis on security, and fire safety
  • Liaising with guests and residents in the hotel, managing the resolution of all enquiries of any nature in a courteous and professional manner
  • Responsible for the compeltion of night audits and closing the day's business
  • Liaising with accounts to ensure any audit anomalies are identified and rectified in a timely manner
  • Experience of Brilliant PMS/POS and carry out reception duties as necessary, such as late check-ins, early check-outs, extending stays, wake-up calls
  • I.T. Literate, Word and Excel as a minimum
  • Ability to carry out a comprehensive hand over to the early Duty Manager before end of shift

Previous experience within a similar role is desired. You must act in a professional manner at all times combined with a great 'can do attitude'.

All candidates who attend an interview will be required to produce original documentation to support the right to work in the UK.

Reference: 34614641

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