NHS Test & Trace
Role: NHS Track & Trace
Hours: 37.5 hrs p/week (includes weekend work)
Location: Work-from-home (Must live within a commutable distance to Hull, East Yorkshire)
Salary: £9p/h (£17750 PA)
ResQ is not your average contact centre. Our remarkable people love what they do and all strive to provide impeccable customer service on behalf of our clients. We have also been recognised as a Top 100 Large Company to work for in the UK, as well as being rewarding a 3 Star rating by Best Companies - we truly couldn’t have done it without our incredible team, and our growing success only means we have more opportunities to recruit and train more remarkable people to join amazing customer support team!
This is initially a 12-week contract with potential to be extended subject to campaign requirements. This is a potential work from home opportunity however all applicants must be within a commutable distance to Hull, East Yorkshire.
What you will do:
You will be responsible for contacting people who have been in contact with someone with confirmed symptoms or a confirmed case of Covid-19, running through the guidelines proposed and ensuring you deliver the best customer service throughout.
What we expect from you:
We expect our Customer Support Agents to be natural chatterboxes, who love talking to people and building rapport! You must also be a great listener, and be attentive to others needs as this role will require you to be empathetic as you advise and reassure customers when they have queries.
What we offer our amazing employees:
- Monthly Basic Salary
- Internal training and development opportunities
- 28 Days Holiday & your birthday off every year on pay!
- Company Pension
- Free on-site gym facilities & personal trainer
- Discounts with some of the highstreets biggest brands & MUCH MORE!
- City Centre Location
What happens next?
Once you’ve submitted your application through indeed one of our friendly recruiters will give you a call……We can't wait to talk to you!
Contract length: 12 weeks
Reference ID: NHSTNT
Contract length: 3 months
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