The following job is no longer available:
NHS Administrator B4

NHS Administrator B4

Posted 8 December 2021 by Your World Healthcare
Featured Ended
NHS Administrator B4

The post-holder will be a key member of the CAMHS team and will be responsible for the day-to-day administrative & clerical support to team members in the service. The post-holder will assist in the maintenance of an office management system, which provides effective communication to team members and others as appropriate. The post-holder will often be the first point of contact for members of the general public and referrers who wish to make enquiries. It is an essential requirement of the post that the post-holder demonstrates outstanding verbal and written communication skills and has a proven ability to establish and maintain professional and respectful relationships with others, sometimes in challenging circumstances. On occasions the post-holder may be asked to provide cover for absences and sickness for other colleagues, which may require working in Tolworth Hospital, Kingston CAMHS.

Location: Barnes

Temporary: Expected to last 2 months with possible extension

Hours per week: 37.5 hours per week

Salary: £13 PAYE inclusive of holiday pay

Administrative and Secretarial Duties

  • To be responsible for the efficient and conscientious management of the clinics appointments’ diary.
  • To ensure that all correspondence and documents are accurately and efficiently typed and dispatched, according to priority,including accurate and efficient copy and audio typing of reports, assessments, case notes, letters, minutes of meetings and other confidential material.
  • To answer telephone calls from clients, relatives, health professionals and other bodies sensitively and politely, ensuring all messages are passed to the appropriate person in a timely and effective manner.
  • To receive clients and other visitors to the clinic, ensuring that parents and children are dealt with tactfully and with sensitivity and patience, assisting them as appropriate.
  • To photocopy, scan and fax information, distributing and filing as appropriate.
  • To sort incoming mail, date stamp and distribute as appropriate.
  • To extract information for third parties as appropriate.
  • To take notes at meetings, type up and circulate these as required.
  • To arrange meetingsas necessary ensuring that all relevant professionals involved with the client’s care are invited.
  • To assist in the smooth running of weekly clinics.
  • To maintain waiting lists and provide Information Management with timely monthly returns.
  • To contribute to the development and maintenance of administrative procedures.
Information and Statistics
  • To provide reports relating to team referrals and discharges together with details of those who attended the service.
  • To ensure that all notes, referrals, attendances and discharges have been recorded on the electronic patient record system.
  • To ensure that all necessary documents are uploaded onto the electronic system.
  • To ensure that all referrals and discharges are logged appropriately.

Required skills

  • Audio Typing
  • Mental Health
  • NHS
  • Clinics

Reference: 44977283

Bank or payment details should never be provided when applying for a job. For information on how to stay safe in your job search, visit SAFERjobs.

Report this job

Not quite what you are looking for? Try these similar searches