Our Operations Managers lead the way in making our guests feel brilliant through a great night's sleep. In return for overseeing every aspect of our guests' brilliant experience, they enjoy all the support they need to gain new skills and realise their potential as part of a passionate, purposeful team. The rewards and benefits are pretty good too.
You'll lead a motivated, multi-skilled team in being the best they can be. From recruitment to welcoming them on board, supporting their training and encouraging their development, you'll empower your team to build success and share ideas. With industry experience, you'll know the marketplace and use this knowledge to guide business development and performance – we're relying on you to be a hands on role model for the brand.
Along with broad industry experience that includes working on reception, in the kitchen and housekeeping, you'll know all about financial and revenue management, as well as health and safety compliance. You'll also bring strong commercial insight and quickly get up to speed with our brand values and standards. Most importantly, you're an accomplished people manager who champions individuals and teamwork, understands the importance of communications and can motivate all to embrace change. An inspirational team leader, you'll lead by example, not just driving your team but motivating them to achieve more – even when under pressure.
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