New Order Processor

Posted 30 October by Elite Employment
Easy Apply Ending soon

We are seeking customer focused, energetic individuals that care as passionately about delivering great customer service as we do. All of our team are empowered to make decisions and ensure every customer is left feeling 100% happy with the service they have received. If you have a real passion to do the same and want to be part of a team that really makes a difference, then this opportunity is for you.

Job Description:

Customer service and sales representative for inbound orders and customer service.

Inbound calls include but are not limited to:

Placing orders, setting up/cancelling subscriptions, Subscription queries, Taking payments and updating customer account information

Main Purpose of Role

  • To deliver an exceptional customer experience at all times
  • To deliver the required call quality targets
  • To deliver the required sales targets.
  • To deliver the required productivity targets.

Experience

  • Previous Customer Service experience is essential
  • Experience of delivering against clear targets is essential
  • Previous telesales experience is desirable
  • Previous call centre experience is desirable
  • Full driving licence is desirable
  • A genuine love of chocolate would be an advantage!

Salary: £8.35 per hour

Hours: 40 hours per week over Monday to Friday between 8.30am and 8pm, Saturday 8:30am to 5pm, Sunday 9am to 5pm.

Location: Ringwood

Duration: 12 weeks temporary

Our aim is to contact all successful applications within 5 days of receiving your application. Should you not of heard within 5 days, please feel free to contact us to confirm that your application has been received

Required skills

  • Calls
  • Customer Experience
  • Customer Service
  • Orders
  • Subscription

Reference: 39253912

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