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New Lettings and Renewals Manager £40,000

Posted 22 February by You and Me Recruitment Ended

Our prestigious client manages a large portfolio of rental properties in West London and they're now recruiting for a New Lettings and Renewals Manager you will be responsible for day-to-day management of the letting process including generating viewings and obtaining offers on properties.As a New Lettings and Renewals Manager you will be responsible for maintaining records on internal databases, as well as handling enquiries generated from the internet, telephone and walkins in a professional manner. As tenants come to the end of their contractural term, you will be responsible for negotiating terms for renewal.


Primary Activities of a New Lettings and Renewals Manager
• Responsibility for the the day to day running of the Lettings and Renewals Team and negotiation of the new lets and renewals (with final approval from Director of Lettings)
• Depending on team composition, experience and the needs of the Estate, the role could be weighted more heavily towards new lettings or renewals management


Duties & Responsibilities of a New Lettings and Renewals Manager
New Lettings
• Build lettings business by using and developing contacts and creating new opportunities
• Ensure the creation and maintenance of accurate marketing collateral (with support from Administrator) including website and all in-house databases
• Effectively market and promote vacant properties within the Residential Lettings portfolio
• Daily maintenance of the company’s marketing website - ensuring advertising details are
updated on the Estate’s website promptly - ensuring property details and rent levels are accurately reflected
• Book and conduct viewings with applicants
• Negotiate property lets with applicants and agents (where applicable) and presenting these to Director of Residential Lettings and Renewals for approval
• Progress lettings documentation and ensure all internal and external compliance requirements are met
• Ensure Estate receives payments (deposits and first month’s rent etc) ahead of tenancy commencement on in-house lettings

Renewals Management
• Administer the Estate’s database of tenancy expiry / review dates. This will necessitate the service of statutory notices seeking possession and the implementation of periodic rent reviews
• Manage the renewal process as tenants approach the end of their contractual term, carrying out inspections (in conjunction with the Property Manager) and meeting tenants to negotiate
renewal terms and with the Property Manager addressing any disputes relating to their tenancy

• Oversee the Section 21 notice process on all ASTs and termination letters to contractual
tenancies
• Ensure the renewal of existing tenancies are completed prior to tenancy expiry dates and that
appropriate documentation is completed in a timely order - all renewal agreements to be completed prior to the commencement of extended tenancy terms and renewal documentation sent to the Finance Department for prompt processing
• Collate data on monthly vacations to include information on reasons for vacations Financial / KPI Reporting
• Contribute to preparation of monthly, quarterly and annual financial reports


Qualifications, Skills and Experience required for a New Lettings and Renewals Manager
• Recent relevant experience within a Residential lettings department
• ARLA qualification desirable
• Passion for negotiation and working to and achieving targets
• Health and Safety Legislation knowledge and understanding
• Strong customer service skills
• Strong computer skills including Microsoft office packages and Real Estate software packages
• Strong organisational skills
• Demonstrate highly developed listening, written and oral communication skills. Able to make persuasive arguments and reflect the appropriate sense of urgency and determine the proper business partners to resolve problems and share information.

This client offers excellent benefits and a competitive salary with a clear career progression path. If you would like to be considered for this New Lettings and renewals Manager position please apply.

Required skills

  • Inspections
  • Renewal
  • Renewals

Reference: 34532236

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