New Business & Customer Services Coordinator

Posted 30 March by Marc Daniels
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New Business & Customer Services Coordinator required to join a global company based in Bracknell.

Responsibilities:

  • Working within the departments Service Level Agreements, answering phone calls from our customers and dealers.
  • Building and maintaining strong Dealer relationships through clear communication making each contact with the team an enjoyable experience.
  • Providing an excellent level of service to our customers.
  • Making changes to customers' finance agreements.
  • Allocating manual payments to customers' agreements accurately.
  • Checking finance documentation efficiently.
  • Responding to correspondence from customers.

Qualifications, Skills and Experience:

  • Previous experience working in a customer service environment.
  • Great communicator with the ability to build relationships with customers and colleagues.
  • Organisational skills, with the ability to prioritise and meet deadlines.
  • Able to multitask and work with speed and efficiency.
  • Capable of working under pressure.

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Required skills

  • New Business & Customer Services Coordinator

Reference: 42367193

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