Network Support Engineer

Posted 6 April by Talentspa Easy Apply

Network Support Engineer

Location: Great Yarmouth

Salary: £30,000 - £37,000 per annum

Our client prides themselves on years of experience in the field of communications, and dedicates themselves in providing a reliable communication service to their customers. Due to their continued growth they are now looking to recruit a Network Support Engineer to add to their expanding team based in Norwich.

Duties & Responsibilities 

  • Become the main point of contact for all internal networking infrastructure as well as the “network” which compromises of three points made up of routers, switches and security devices, a Global IP Network, authentication, DNS, (S) FTP, SMTP Services and other application services.  
  • Responsible for all ‘Business as usual’ tasks relating to internal networking services 
  • Responsible for supporting customer solutions as part of the Group Technical Team. 
  • To respond to and manage support tickets from Helpdesk and if required liaise with internal staff 


  • Good understanding of TCP/IP & OSI model 
  • Network administration supporting core business environments 
  • Knowledge of LAN switch configuration on Cisco Switches 
  • Knowledge of configuration on Cisco Routers including routing protocols 
  • Knowledge of Firewall & VPNs 
  • Experience of Network Management systems/platforms 
  • Design, testing & implementation of changes to networks, including software updates, hardware 
  • Good understanding of Network Security 
  • Administration of VOIP Telephony systems 
  • Strong written & verbal communication skills 

The ideal candidate will be able to demonstrate: 

  • A can-do positive, pro-active attitude 
  • Excellent listening, interpersonal and communication skills 
  • Ability to effectively prioritise and execute tasks while under pressure 
  • Taking responsibility for business critical issues 

For this role you will be required to work on-call therefore being located close to the office is desirable.

If you are able to show the relevant experience obtained from a similar role then please apply. 

Reference: 34843855

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