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Network Support Coordinator - to £19K p.a.

Network Support Coordinator - to £19K p.a.

Posted 6 April by Platinum Resourcing (UK) Limited Ended

In this busy role working in the Network Support Team you will be providing a full range of administrative and customer service support related to the Study and Exam Centres and Volunteer networks.

Key Responsibilities

  • Administration relating to all examinations (UK and international)

  • Supporting stakeholders by promoting and managing the delegate booking for events

  • Updating and maintaining the database and assisting with student registrations

  • Being first point of contact for enquiries from delegates and volunteers

  • Assisting in the accreditation processes and quality systems and student registrations

    Essential Skills/ Experience

  • Experience in an office based customer service role is essential

  • Confident and professional telephone manner with the ability to manage a high volume of calls

  • Excellent written and verbal communication skills

  • Good MS Office (Word, Excel, Outlook) and CRM skills

  • Well organised with the ability to prioritise a busy workload

  • Ability to develop good working relationships with members and colleagues

  • Accurate with a high attention to detail

  • Ability to learn and retain high volumes of information

    Candidates' suitability for positions will be judged exclusively on criteria relating to qualifications, knowledge, skills, experience and attitude. There will be no discrimination on any other grounds.

    Due to the volume of applications for this vacancy Platinum Resourcing will only be contacting those candidates that we feel meet the strict criteria our client has stipulated. If you don't hear from us within 3 working days, please accept our apologies but we are unable to help you on this occasion.

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Required skills

  • Administrative
  • Customer Service
  • CRM databases
  • MS Office

Reference: 34844637

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