Network Engineer - NOC Engineer - fast growing network provider

Join a small team of like-minded people to build a large-scale fibre to the home business.

Reporting to the Head of Technical Services, your key purpose will be to monitor and maintain both our live fibre access network and our ISP network.

Client Details

My client is a fast growing network provider who is passionate about their staff, just as they are passionate about their customers.

Description

Network Engineer - NOC Engineer - fast growing network provider

• Ability to prioritise network alarms and incidents in order to fulfil KPI commitments
• Deliver proactive network monitoring and implement corrective action to ensure optimal network performance.
• To provide second line diagnostics and provide technical updates on incidents and to other members of the service desk team and senior management.
• Identify opportunities to improve processes and sponsor the introduction of system changes to improve efficiency.
• Work well within our NOC team and have the ability to work shift pattern.
• You'll proactively monitor connectivity solutions to ensure events are captured and resolved before they become an incident, whilst in the event of a major service outage, liaise with all relevant departments to undertake emergency fault diagnostics to resolution.

Profile

Network Engineer - NOC Engineer - fast growing network provider

Ideally, you will have gained experience within the telecoms industry or a similar sector, or qualification.

You will have an understanding of installing, configuring and supporting network equipment.

You will be able to perform a broad range of technically challenging tasks across complex networks.

Should be able to demonstrate:

• Excellent analytical, fault diagnosis and troubleshooting skills.
• Knowledge and experience of escalation process.
• Exceptional communicator: you will be diplomatic when the need arises, whilst having the confidence to remain assertive and deliver clear instructions.
• Knowledge and experience of Cisco or Juniper systems would be advantageous.

Job Offer

Network Engineer - NOC Engineer - fast growing network provider

Kent

IT

Hybrid working pattern offered