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Network Consultant

Posted 4 January by Daisy Group Featured Ended

This role is to provide Network technical skills within the solution delivery practice for both internal and customer project delivery for all Daisy business units.

You will have demonstrable experience of delivery and support for a range network solutions, covering WAN, LAN, DC, WIFI and security. You will be able to provide support and response to escalated complex 3rd line technical issues within your areas of expertise along with effectively managing business and customer expectations.

Salary: DOE

Location: Birstall or Reading

Hours: Monday to Friday 8.30am - 5.30pm

Job Responsibilities

  • Acquire and maintain superior knowledge and skills within recognised skills disciplines.
  • Keep abreast of changes and issues in their areas of specialty / expertise and disseminate information to other teams within Daisy
  • Add expertise and commitment to new service take on
  • Adhere to all Change/Incident/Project Management processes
  • Adhere to all job administration processes
  • Flexibility to work outside of normal business hours if required
  • Escalation point from 3rd line support for complex technical issues
  • Following defined ITIL Policies and Processes and ISO 270001 Quality procedures
  • To be part of a 24x7 on call Rota where required

The Person

Technical Skills and Experience required include:

  • Knowledge/Expertise of configuring and troubleshooting Local Area Networks (essential)
  • Knowledge/Expertise of configuring and troubleshooting end user Wide Area Networks, including experience with OSPF, EIGRP, and BGP - (essential)
  • Knowledge/Expertise of configuration and troubleshooting security solutions, including stateful firewalling, site to site VPNs, remote access VPN’s and NAT. Primarily focused on Cisco ASA’s but Juniper SRX or Checkpoint also pertinent - (essential).
  • Knowledge/Expertise of configuring and troubleshooting service provider MPLS services. Focusing on Cisco MPLS and Service Provider BGP configurations - (desirable)
  • Knowledge/Expertise of configuring and troubleshooting Cisco or Aruba Wifi Citrix solutions - (desirable)
  • Knowledge/Expertise of configuring and troubleshooting network management platforms such as Cisco Prime or Aruba Clearsight - (desirable)
  • Knowledge/Expertise of Network Monitoring technologies such as SNMP and packet analysis - (desirable)
  • Knowledge/Expertise of configuring and troubleshooting Cisco Data Centre solutions such as Cisco Nexus switches and Cisco UCS environments - (desirable)
  • Knowledge/Expertise of configuring and troubleshooting Cisco Quality of Service - (desirable)
  • Knowledge/Expertise of configuring and troubleshooting F5 LTM or Cisco ACE loadbalancers - (desirable)
  • High level knowledge of compute / hypervisor platforms such as VMWare, MS Hyper-V, Storage Replication etc. - (Desirable)
  • High Level knowledge of DNS and Public IP addresses - (Desirable)
  • Excellent Problem Determination and Problem Solving Skills

Personal Skills and Qualities:

  • Strongly focused on customer business needs
  • Excellent communications skills both written and verbal
  • Self-Motivated / Autonomous worker
  • Team Player
  • Effectively liaises with team members and other departments
  • Positive attitude & nature
  • Quality aware
  • Analytical approach

Daisy Group... About us

When Daisy Group was first established, it had a simple business model, to be an alternative provider of telephone lines and calls for UK-based small and medium-sized businesses.

Well over a decade later and both Daisy and the telecommunications industry are almost unrecognisable. As technology and the different types of communication have advanced, Daisy has continued to evolve to ensure that it is able to offer customers and partners a full suite of IT and telecommunications products and services.

Over the last decade Daisy has developed through a combination of organic and acquisitive growth. With a business-to-business only focus, Daisy now boasts more than 60,000 customers and supplies IT and communications to some of the UK’s best-known organisations.

Daisy provides a range of unified communications and IT services, including connectivity, voice, maintenance, as well as cloud and hosting solutions.

The Package

Our colleagues work hard to deliver for our customers and that is why we give them the recognition and rewards they deserve for their effort.

But working at Daisy is much more than just a fair salary. It’s about providing a range of benefits and opportunities to all our staff to make working with us enjoyable.

Our ethos is simple: the more you put in the more you get out.

Here are some of the benefits that we offer:

  • Holiday entitlement of 25 days, plus bank holidays
  • Additional day’s holiday for every year of service, up to a maximum of 30 days.
  • Holiday Purchase Scheme
  • Company Sick Pay
  • Childcare Vouchers
  • Eye care Vouchers
  • Discounted Medicash Membership
  • Monthly reward scheme
  • Daisy Deals - Everyone who works at Daisy has the option to take advantage of discounts and savings at over 1,200 retailers.
  • Discounts on a range of Daisy products

Why work for Daisy?

It only takes a quick glance inside Daisy to appreciate the contribution of every single employee to our success.

Whatever our employees do - from sales and marketing to engineering and customer service - their dedication is helping thousands of UK businesses realise their digital potential.

In order to reach our target, we make sure that every person has the opportunity to create a long and successful career at Daisy. With so many varied roles across 30 sites throughout the UK, and various training and development programmes, the growth opportunities with us are boundless.

So if you’re an enthusiastic, driven and passionate individual looking to make a difference, you could be just the type of person we are looking for.

Required skills

  • Networks
  • Technical Support
  • Troubleshooting
  • ITIL Implementation
  • WiFi

Reference: 34133282

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