Neighbourhood Officer

Posted 6 February by A2Dominion Group Ending soon

Neighbourhood Officer

£27,911 per annum

10 Months FTC - until December 2018

Staines

35 hours per week

Are you passionate about providing an excellent customer service? Are you ambitious, driven and a team player keen to join a forward thinking organisation?

If so please read on!

We have an exciting opportunity for a Neighbourhood Officer to join our Housing Services department. You will be carrying out and monitoring regular estate inspections, tenancy audits and ensuring accurate records are maintained and actions are taken to deal with issues. You will therefore need to be highly organised and have high attention to detail to carry out your day to day duties. You will be part of an exciting and talented team maintaining a high profile on our estates therefore you will need to have commitment, energy, enthusiasm and a positive attitude to ensure individual tenants receive excellent housing and tenancy management services. In addition to this you will need to be proactive to dealing with challenging issues such as antisocial behaviour and complaint investigation.

To be successful, you must have the ability to develop effective relationships with empathy and with a flexible approach to work. You will be organising a busy workload, maintaining high standards and reacting quickly to problems with workable solutions is essential. Ideally you will have prior experience of working in a customer facing role as well as experience managing antisocial behaviour issues. There will be a need to drive as part of this role to manage a patch of properties so you must have a driving licence and have access to a car in order to carry out the duties of your job.

If you are interested and feel like you can add value then we would love to hear from you!

A2Dominion is a residential property group with almost 37,000 homes across London and southern England, and thousands more in the development pipeline. We provide affordable, private and social rented homes, student, NHS and temporary accommodation, as well as supported housing and homes for older people. We also offer high-quality sustainable homes for sale and shared ownership, available through our FABRICA by A2Dominion brand. Whilst we take a commercial approach to housebuilding, all of the surpluses the Group generates are reinvested into supporting our social purpose, helping to deliver more homes and services for customers. A2Dominion is also part of the g15, a group of the largest housing providers in London.

Closing Date: Monday 19th February 2018

Online Testing: Friday 23rd - Sunday 25th February 2018

Interview & Assessment: Monday 26th February 2018

The Group is committed to equality of opportunity. We guarantee an interview to anyone with a disability whose application meets the minimum criteria for the post.

Required skills

  • Complaint
  • Customer Service
  • Housing
  • Property
  • Tenancy Management

Reference: 34408645

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