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Multimodal Operations Coordinator (Junior) - Freight Forwarding

Multimodal Operations Coordinator (Junior) - Freight Forwarding

Posted 8 October by Corrigan Bentley Recruitment ltd
Ended

Role Purpose

Working in a busy operational department, taking ownership of files from start - finish. Servicing customers on a daily basis meeting all of their requirements from an operational perspective.

Responsibilities

  • Develop and build relationships to ensure a high level of customer service is provided to clients.
  • Freight is moved to customer specifications, on time with all the necessary customs and legal documentation and a record is kept of all daily events and interactive reports.
  • Arrange haulage with airlines/shipping line/hauliers.
  • All freight is invoiced and checked prior to dispatch.
  • Ensure pre-alert documents are on hand as required.
  • Requests and queries are resolved and actioned quickly and efficiently.
  • Communication with overseas agents, customers and suppliers is clear precise and effective to ensure that the freight is moved as per customer requirements.
  • Accurate & timely reporting/escalation to department manager.

What we’re looking for

  • A minimum of 6 months’ experience in freight forwarding - somebody that knows the basics, the rest will be taught
  • Experience of managing client/customer relations with strong verbal and written communication.
  • Experience of working in a high pressure environment whilst retaining the capacity to remain calm under pressure and resolve problems and challenges efficiently.
  • The ability to prioritise a large number of tasks to ensure accuracy, and deliver results with great attention to detail and a high sense of urgency.

Required skills

  • Freight
  • Import Export
  • Air Freight
  • Freight Forwarding
  • Ocean Freight

Reference: 39082640

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