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Multilingual Speaking (German, Italian, French) Receptionist / Customer Service

Posted 5 January by French Selection UK Ended

Multilingual Speaking (German, Italian, French) Receptionist / Customer Service
Customer service, Customer Care, Customer Relationship, Customer Support, Coordination, Administration, Enquiry processing, Data input, German, French, Italian, Telford, Shropshire, Staffordshire, Cheshire
Based in: Telford, Shropshire
At commutable distance by car from: Shrewsbury, Stafford, Wolverhampton, Cannock, Market Drayton, Shawbury, Shropshire, Staffordshire,
Salary: £27K DOE + Benefits
Ref: 1KS83

Please visit the French Selection UK website, vacancies section, search job reference 1KS83
Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants.

The Company:
Our client is a well-established company and operates across Europe and the UK.

Main duties:
To be the first point of contact for all visitors, take inbound calls for all members of staff and transfer these on to the relevant contacts.

The Role:
- Responsible for providing a first class service to employees and clients visiting the office
- Resolving customer queries in person and by telephone or email
- Supporting staff with any administrative duties
- Engaging with a wide range of customers with different backgrounds and barriers
- Transferring calls and updating records
- To manage and provide administration and customer service support
- To resolve issues and deal with complaints in a professional and efficient manners

The Candidate:
- Fluent in German, French or Italian- Essential
- Fluent in English - Essential
- Previous experience as a receptionist or within Customer Service - Essential
- Computer literate
- An excellent communicator with an enthusiastic attitude
- Excellent interpersonal skills and telephone manner
- Confident, proactive and dynamic
- Able to plan and manage workloads

Salary: £27K DOE + Benefits

French Selection UK - The leading recruitment consultancy specialising in the placement of French, German, Spanish, Italian and Russian speaking professionals and executives throughout the United Kingdom.

Required skills

  • Customer Service
  • French
  • German
  • Italian
  • Receptionist Duties

Reference: 33854434

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