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Multilingual Insurance Claims Handler

Multilingual Insurance Claims Handler

Posted 31 May by Simple
Easy Apply Ended
Our client based in central Bath is looking for a Multilingual Insurance Claim Handler to join their busy team.

The successful applicant will be responsible for all administration related aspects of Insurance claims. The role is customer service focused, requires a good level of computer literacy, and involves working in a small team of claims handlers and valuers in a fast-paced claims department.

Role responsibilities

*New insurance claims data entry
*Dealing with policyholder and client queries by phone and email
*Logging and reviewing incoming post
*Arranging settlement for policyholders once claims are authorised.
*Assisting other claims teams as required.

Person specification

The role requires the staff member to be able to speak one or all of the following languages: Urdu, Hindi, Punjabi.

They are looking for someone with a strong attention to detail, to ensure accurate data entry and thorough claim-related document review.

The ideal candidate will work well as part of a small team, demonstrating a positive and pro-active approach to all allocated tasks, working closely with other team members to ensure a smooth customer Journey.

Previous experience in the financial services industry is desirable, as is any previous customer services experience.

Excellent location for commuting close to both train and bus station.

Competitive salary is on offer for the right candidate and will be dependant upon experience.


Upon successful completion of a probation period, you will be eligible for discounts from a number of high street retailers and electrical and white goods companies. You could also be given the opportunity to train as a valuer and progress up the company ladder.

If you have the required skills and would like to be considered for this role please send your current CV or call for more information.

Simple Recruitment (South West) Ltd is acting as an Employment Agency where this vacancy is concerned.

Required skills

  • Telephone
  • Administration
  • Language skills
  • Customer service

Reference: 35267855

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