Multilingual Fresh grad opportunity!

Posted 13 April by Budapest MSS Easy Apply Featured Ending soon
Are you looking for new challenges? Do you enjoy multitasking activities? Would you like to work for a multinational company?
Our multinational client is looking for multilingual candidates. As they are a growing and stable company, you could gain experience in a multinational and competitive environment.

Why it is a good opportunity for you:

• Stable and international company background
• Long-term career path
• Outstanding compensation package
• Opportunity to work in a friendly and modern environment

What you will be doing:
• Manage partner claims (validation and administration) following the step by step process
• Ensure timely response of the incoming emails
• As a member of a first line technical support team, find the best and the easiest solution for customer problems
• Providing 1st and 2nd line support, with the aim of increasing high percentage of remote fix – including printer testing and technical escalation
• Keeping daily contact with our international customers and teams
• Resolving IT issues which can occur during the course of office work
• Answering support queries via tools, phone and email
• Documentation and logging of calls on the ticketing tool
• Delegation of problems which cannot be resolved on first level to the competent teams
• Maintaining and improving customer satisfaction levels

Requirements that make you the best candidate:

• Experience in Customer Service or Service Desk field is a big advantage, but fresh grads are also welcomed
Fluent English and fluency in German / French / Swedish / Danish / Dutch / Polish / Spanish / Romanian
• Excellent communication skills
• Good problem solving skills
• Knowledge of Microsoft operation systems
• We welcome fresh graduates

Apply directly to Alexandra Veres– Recruitment Consultant, for a short, pressure free and confidential discussion on this role and other opportunities.
Tel: +36 1 8833 589
E-mail: Alexandra.veres@reedglobal.com
Web page: www.reedglobal.hu

Keep up to date with all my urgent vacancies by adding me as a LinkedIn connection and viewing my monthly vacancy presentation:
Linkedin: linkedin.com/in/reedalexandra

Reference: 34603871

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