Multi-Service Operative

Posted 1 October by Trafford Housing Trust

The Role:

The Trust is looking for an enthusiastic CleanStart Operativeto join our busy team. You will predominantly be working as part of our environmental services team, to provide high quality mobile cleaning and ground services of internal and external communal spaces around our customers’ homes as well as undertaking ad hoc handyperson tasks such as changing light bulbs, fitting door handles and lifting bulking items as a team. You will ensure that effective relationships are maintained with customers, working with the wider team to report and assist the Housing Officers to resolve any neighbourhoods’ issues and, working alongside other internal and external contractors where required, provide assistance and support two-person visits so the ability to communicate clearly is essential.You will also be assisting the wider Social Enterprise services as and when needed, to provide high quality cleaning, clearance and grounds maintenance, of internal and external communal spaces around our customers’ homes and other THT owned real estate.

You will have experience of providing excellent customer service and have an understanding of relevant health and safety regulations in an Estates environment. With experience and knowledge of the use of equipment to maintain green spaces and complete estate cleaning, you will be organised and have a can-do attitude. There are times you may be working at heights (full training given) and assisting with movement of heavy goods.

Knowledge of CoSHH legislation and experience of using mobile devices, such a tablet, smartphones is beneficial and the use of PPE, including face masks, will be required.

We have a very clear mission statement; We create clean, safe and attractive communities, a place which our customer can call home. If you’re up for the challenge we’d love to hear from you.

The Trust:

Trafford Housing Trust (THT) is an independent housing company providing more than 9,000 quality affordable homes within the Trafford area of Manchester and across the North West.As a social enterprise, we are a 'profit-for-purpose’ organisation, striving for a society transformed, free from poverty, inequality and injustice.

We have recently joined the L&Q Group, in an exciting deal that will see us build 20,000 new homes across the NW. This represents ambitious growth and a huge vote of confidence in THT’s team and track record.

What Trafford Housing Trust can offer you:

Trafford Housing Trust encourages a healthy work/life balance with family friendly policies and we offer an attractive benefits package for employees, as well as a competitive and transparent system of pay and reward. These benefits include:

  • Excellent training and development opportunities
  • Access to the Social Housing Defined Contribution pension scheme
  • Free Trafford Leisure Gym Membership
  • Access to Westfield Health Plan
  • Annual leave allowance of 31 days per annum

We’re actively building diverse teams and encourage applications from everybody. We want to create an inclusive environment where everyone can contribute their best work and develop to their full potential. We celebrate our differences and recognise the importance of our teams reflecting the communities we serve.

Reference: 41022596

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