MS Collaboration Technical Consultant

Posted 16 April by Fullbrook Consulting Group

The Client:

Our Client is a VoIP and Data Services provider.

Role & Key Responsibilities:


  • As technical subject matter expert, ensure that ongoing support is provided to channel partners to enable their engagement with enterprise end users.
  • Present and deliver hands on technical knowledge to target markets at various industry events (online and offline).
  • Assist with the creation and delivery of Technical Marketing Materials for presentations, blogs, tradeshows etc.
  • Support regional product launch events and ensure that appropriate content / material is available and used.
  • Act as a product ambassador and represent the company in a professional manner at events / functions.
  • Build and grow a team of technical experts that support channels and large end users, as well as internal product teams.
  • Provide technical support and act as point of contact for the analyst teams.


  • Work closely and drive productive relationships with Solution Partners.
  • Build and maintain strong relationships with key partners to aid business development.
  • Continuously support and educate channel partners on the company’s propositions.
  • Know the regional competitors and regularly provide feedback to HQ & Sales teams.
  • Work with internal Sales and Pre-Sales teams to create and deliver up to date sales training materials targeting relevant EMEA markets.
  • Responsible for the ownership of press and media engagement.

Skills & Experience:

  • Strong, proven experience and knowledge of MS Skype for Business and its dispositioning to large, enterprise customers.
  • Demonstrable in-depth knowledge of voice technologies such as VoIP, SBC, CC etc.
  • Outstanding presentation skills - creating and delivering.
  • Confident communication and public speaking skills.
  • Strong customer facing experience.
  • Proven experience of engaging with customers / clients at senior level is a must.
  • German and / or French language skills would be highly advantageous.
  • Strong and successful team player.
  • Creative and hands on approach with ambitious and charismatic personality.
  • Ability to build and maintain fruitful business relationships both internally and externally.

Required skills

  • Product Marketing
  • VoIP
  • Partner Engagement
  • Technical Marketing
  • MS Skype for Business

Application questions

Do you have proven, in-depth knowledge of working with MS Skype for Business?
Can you demonstrate strong knowledge of voice technolgies such as VoIP, SBC and CC?
Have you previously created and delivered technical presentations?
Do you have effective Channel / Solution Partner relationship management skills?

Reference: 34605659

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