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MS Collaboration Technical Consultant

MS Collaboration Technical Consultant

Posted 16 April by Fullbrook Consulting Group Ended

The Client:

Our Client is a VoIP and Data Services provider.

Role & Key Responsibilities:

Technical:

  • As technical subject matter expert, ensure that ongoing support is provided to channel partners to enable their engagement with enterprise end users.
  • Present and deliver hands on technical knowledge to target markets at various industry events (online and offline).
  • Assist with the creation and delivery of Technical Marketing Materials for presentations, blogs, tradeshows etc.
  • Support regional product launch events and ensure that appropriate content / material is available and used.
  • Act as a product ambassador and represent the company in a professional manner at events / functions.
  • Build and grow a team of technical experts that support channels and large end users, as well as internal product teams.
  • Provide technical support and act as point of contact for the analyst teams.

Commercial:

  • Work closely and drive productive relationships with Solution Partners.
  • Build and maintain strong relationships with key partners to aid business development.
  • Continuously support and educate channel partners on the company’s propositions.
  • Know the regional competitors and regularly provide feedback to HQ & Sales teams.
  • Work with internal Sales and Pre-Sales teams to create and deliver up to date sales training materials targeting relevant EMEA markets.
  • Responsible for the ownership of press and media engagement.

Skills & Experience:

  • Strong, proven experience and knowledge of MS Skype for Business and its dispositioning to large, enterprise customers.
  • Demonstrable in-depth knowledge of voice technologies such as VoIP, SBC, CC etc.
  • Outstanding presentation skills - creating and delivering.
  • Confident communication and public speaking skills.
  • Strong customer facing experience.
  • Proven experience of engaging with customers / clients at senior level is a must.
  • German and / or French language skills would be highly advantageous.
  • Strong and successful team player.
  • Creative and hands on approach with ambitious and charismatic personality.
  • Ability to build and maintain fruitful business relationships both internally and externally.

Required skills

  • Product Marketing
  • VoIP
  • Partner Engagement
  • Technical Marketing
  • MS Skype for Business

Reference: 34605659

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