Automotive Aftersales Advisor
Up to £21,000 + Bonuses
Monday to Friday, Saturday Rota
Due to business expansion and an ever increasing customer base our client require a full time Aftersales Advisor
The ideal candidate will have experience within a parts or service environment within the automotive industry. Requiring excellent communication skills, efficient working practices and the ability to deliver superb customer service every time!
Duties within this role will include;
• Meeting and greeting customers
• Answering emails and telephone to customers and colleagues
• Booking customers in for service, repair and MOT work
• Continued customer contact to ensure every opportunity for ‘up selling’ of service and MOT work.
• Efficient administration of all departmental paperwork, computer diary system and invoicing.
• Accurate ordering of parts and accessories
• Pre-picking of all parts required for next day service and repair work
• General ‘housekeeping’ to assist in keeping the Aftersales areas clean and tidy