Job Title: Motor Insurance Database Administrator
Job Market: Motor Insurance
Our client are currently looking for a reliable individual to work as a Motor Insurance Database Administrator in their Administration Support Team, which is a section within the Administration Department.
Duties will include the following: -
To process MID vehicle updates received on a daily basis via reports from the online system or e-mails.
Dealing with MID reports on a daily basis, which will involve communicating with clients and/or brokers where further information is required in order to add a vehicle or to confirm that a vehicle cannot be added.
Dealing with telephone enquiries relating to the MID.
Dealing with the MID error report, which will involve communicating with brokers on queries and setting diaries on a daily basis.
Dealing with the MID Helpline report chasing clients that have been stopped to add the vehicles.
Dealing with all other reports received from the MIB (Motor Insurers Bureau) relating to MID vehicle queries such as vehicles not showing on the MID, duplicate records and incorrect vehicle records.
Dealing with the DVLA FPN (Fixed penalty notice) report to confirm if a vehicle is covered and chase information.
Managing own diary system.
Any other ad hoc duties as and when required.
The office hours are 8.45am to 5.30pm Monday to Friday.
- Customer Service
- Data Entry