Motor Claims Handler - Inbound

Posted 13 March by Southam Selections Easy Apply

Motor Claims Advisor (Inbound)

Southport Town Centre

£15-20k basic + commission

The Company

Southam Selections are currently working with the fastest growing third party Claims Management company in the UK. They are looking for an experienced Claims Handler who can join their team and deal with existing claims.

Hours of work

Monday - Friday 9am-5.30pm


Duties include;

  • Implement claims processes and working practices
  • Taking first notification of new claims from clients and working partners
  • Managing a varied claims workload
  • Managing the clients journey from start to settlement of a claim
  • Providing clients and working partners with regular updates
  • Uninsured loss recovery on non-fault and split liability claims.
  • Dealing with inbound third-party queries
  • Obtaining updates from insurers, repairers, hire companies and solicitors
  • Dealing with complex / high value claims


  • Previous claims handling experience
  • Extensive Customer Service experience
  • Strong / adaptable communication skills
  • Experience within an insurer / broker environment desired


  • Competitive salary
  • Continuous opportunities for progression and personal development
  • State of the art staff room
  • Free fruit delivered to the office
  • Free Rijo coffee
  • Free mobile phone insurance and other perks such as discount at supermarkets and retailers
  • Staff social events and outings, both in the office and out.

Required skills

  • Customer Service
  • Fleet Management
  • Road Traffic
  • RTA
  • Claims Handling

Reference: 34675927

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