Mortgage Coordinator

Posted 1 week ago by TSB Perm
Featured Ending soon

Title: Mortgage Co-ordinator

Hourly rate: £9.49p/h (£10.73ph incl holiday pay) Project Length: 6 months (September start date)

Hello. We're TSB, and we exist to change the way Britain banks. We aren't like other big banks. That's because every penny that TSB customers deposit stays right here in Britain, supporting mortgages or loans for other TSB customers. That helps our customers and their communities to thrive. And that's a good thing for all of us. We're not interested in trying to make a fast profit at the expense of our customers. We profit with them, not from them. Customers want to speak to friendly, helpful people when they call their bank. Could one of them be you? Our Advisors find out exactly what our Customer's needs are by building good relationships and listening hard.

So there are no scripts, no jargon and no unachievable targets. You'll be there to give customers clear information and advice.

You'll answer calls from customers regarding their mortgage, build a rapport and help make sure that every TSB customer gets the most out of what the bank has to offer and gets the care and attention they deserve. We're not looking for any specific experience - just be conscientious, enthusiastic and bring a talent for talking to different kinds of people.

This is a full time role, with shifts rotating weekly between the hours of 8am and 8pm. Typical shift pattern is as follows:

Week 1: Monday to Friday 9am-5pm

Week 2: 4 days Monday to Friday 8am-5pm (with one day off), Saturday 9am-2pm

Week 3: Monday to Friday 12pm-8pm

So if this sounds up your right up your street, come and join our team. We make things happen!

We are TSB: We are Pioneering, Responsible, Straightforward, Collaborative and Transparent.

Reference: 40669834

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