Mortgage Completions Underwriter

Posted 19 November by Personnel Selection
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Due to our continued success, an exciting opportunity has arisen with an award winning and growing financial services company specialising in the mortgage sector to work as a Mortgage Completions Underwriter within the wider Operations Team, focusing on the Mortgage completions side of the business. You will be working alongside a team of underwriters and report directly into one of our Team Leaders. The job role in summary will be to offer support to the administration of Buy to Let mortgage applications after the mortgage offer has been issued, facilitating a swift and smooth completion of the loan.

We are a leading financial services provider within the mortgage sector with one of the most experienced management teams in UK lending. The opportunity is based in Fleet working the hours of 9am – 5pm. You will receive a starting salary of between £27k and £35k depending on your experience and will consider candidates with proven mortgage completions administration support experience or those seeking to build upon their current, more general mortgage customer service or administration experience in this sector. We can offer 25 days holiday, non-contributory pension, private healthcare, life assurance and income protection. We are currently implementing our part office/part work from home scheme but you must be happy to commute to our Fleet office regularly.

The Completions Underwriter - Mortgages will report to the Operations Manager - Completions and you will provide a professional, efficient and high standard of customer service to customers, intermediaries, valuers and solicitors.

The role will involve:
Work to agreed objectives, service standards and deliverables.
Ensure relevant documentation and information received is checked for adherence to policy and criteria.
Deal with queries and enquiries effectively, accurately, and professionally, delivering excellent customer service.
Provide a prompt reply to all written correspondence.
Develop positive working relationships with colleagues.
Make suggestions for improvements to processes to enhance service and efficiency.
Adhere to internal/external compliance, credit review and audit requirements.
Apply all aspects of the desired consumer outcomes of Treating the Customer Fairly (TCF).
Use initiative to resolve queries outside own area of expertise.
Train and mentor new team members.
Take responsibility for your own learning and development.
All other associated duties and responsibilities and carry out any tasks as required by management.

To be successful for this position you will ideally have proven experience of working within the mortgage industry and be seeking the next step in your career or the opportunity to move to a well established and respected employer in the mortgage sector. You will need proven mortgage administration, service, underwriting or completions experience and although a CeMAP qualification is preferred, it is not essential.

Successful candidates will be PC literate with a good knowledge of Microsoft Office products including Word, Excel, PowerPoint and Outlook. In return we offer a starting salary of up to £35K, plus excellent benefits and development opportunities.

To apply please click the apply button and send us your CV

Reference: 44749987

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